Terms & Conditions
1 - Agreement
1a) These Terms and Conditions apply to you, the Website (roseoffice.com.au) user and your usage of the Website (owned by Rose Office Furniture Pty Ltd) and associated software, networks and processes, including the purchase of goods or services through the Website.
1b) By browsing the Website, or placing an Order, you agree to these Terms and Conditions outlined below.
2 - Terms and Conditions Interpretation
2a) In these Terms and Conditions:
- “Agreement” means these terms and conditions, including all the terms of any order placed by you the User through the Website (if applicable).
- “Customer” means the person or legal entity identified in the Website invoice or sales document.
- “Delivery Cost” means the costs associated with delivery as specified in an Order.
- “Goods” means the Products listed in an Order.
- “Intellectual Property” means all rights in patent, copyright, trade names, trademarks, logos, designs, images (including still images, and audio and audio-visual media).
- “Material” means any information (including but not limited to data, source codes, and drawings) or images in any form (whether visible or not) stored on or in use with the Website.
- “Pre-sale” means items that are sold in anticipation of being in stock on or near to the dispatch date stated in the Product listing on the Website.
- “Products” means any items listed on the Website (for sale or otherwise).
- “Website” means the internet site located at the URL www.roseoffice.com.au and operated by Rose Office Furniture.
2b) Any reference in this Agreement to the singular includes the plural, to any gender includes all genders, to any act or statute includes any Act or statute which supersedes, replaces or modifies any earlier Act or statute, to persons includes all bodies and associations both corporate and incorporated and vice versa. Paragraph headings are for reference purposes only and all references to clauses are to clauses in this Agreement unless otherwise specified.
3 - Pricing
3a) All prices listed on the Website are in Australian Dollars.
3b) All prices listed on the Website include all applicable taxes unless otherwise specified.
3c) All prices displayed on the Website are subject to change without notice. Prices for items in an Order are fixed once your Order has been confirmed. Subsequent price changes either up or down will not be retroactively applied to Orders confirmed before the price change occurred.
3d) You agree to pay delivery charges as they are calculated and listed in the Order confirmation at the time of purchase.
3e) Free shipping offers are given at the sole discretion of Rose Office Furniture and may incur additional charges for delivery to remote areas and Up or Down stairs, as defined by Rose Office Furniture.
3f) Rose Office Furniture reserves the right to refuse a sale.
4 - Faulty or Damaged Goods
5 - Refunds and Returns
6 - Warranties
6a) Each Product sold by Rose Office Furniture is covered by the 5 year Warranty. This Warranty covers defects relating to workmanship and supplied materials for the period of five (5) years from the date of first retail purchase.
6b) Certain legislation may imply warranties or conditions or impose obligations upon Rose Office Furniture which cannot be excluded, except to a limited extent. These Terms and Conditions must be read subject to those statutory provisions. If those statutory provisions apply, to the extent to which Rose Office Furniture is able to do so, its liability will be limited, at its option to the replacement of the Goods or resupply of equivalent Goods; repair of the Goods; payment of the cost of replacing the Goods or acquiring equivalent Goods; or the payment of the cost of having the Goods repaired.
6c) Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality deemed by Rose Office Furniture.