Shipping & Delivery

Rose Office Furniture ships all items from our dispatch centre at 211 Ingles St, Port Melbourne,Vic 3207.

All furniture items are delivered by our in house Dispatch Team and are delivered fully assembled, however, some larger furniture items often require assembly on site.

General Information:

Delivery and Shipping rates are calculated based on weight and quantity of item/s purchased.

    • Delivery charges are calculated at the time of checkout.
    • Delivery charges are based on a number of factors such as:
      • Your chosen delivery location 
      • What has been ordered
      • Quantity of items ordered
    • Delivery charges are based on delivery within 30km of Melbourne CBD - should delivery fall outside this area we will be in contact with you to confirm accurate charges for delivery.
    • Delivery to locations which can only be accessed via stairs and do not have lift access will incur additional charges. 
    • Once an order has been received, processed and assembled, delivery will be made within 3 - 5 business days from the original purchase date if delivery location is within 30km of Melbourne CBD.
    • Should delivery need to be made outside 30km of Melbourne CBD, delivery may take up to 7 business days depending on delivery location.
    • If we are experiencing a high volume in orders, or if products are out of stock, delivery may take up to 7 days.
    • Orders are not shipped or delivered on weekends or holidays.

Custom Orders:

Custom orders can take approximately 2 - 4 weeks to complete

    • All custom ordered item/s are initially quoted before an order can be placed.
    • Custom orders cannot be returned, unless products are faulty or damaged upon receiving. 
    • All quotes provided by Rose Office Furniture are valid for 10 business days.
    • Visit us in store or call 1300 767 363 to speak to a team member to help you with your custom ordering.

Click & Collect:

Some products are available for pick-up from our showroom either fully assembled or as a flat pack DIY assembly option.

Please contact us on 1300 767 363 or Click Here to find out more about Rose Office Furniture Click & Collect.